Terms & Conditions

Last Updated: October 31, 2025

Welcome to Intimate Toys.
These Terms & Conditions outline the rules and regulations for the use of our website www.intimatetoys.in and the purchase of products from our store.
By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using our services.



1. General Information

The website Intimate Toys is owned and operated by:
Intimate Toys
Ground Floor, PK Building, Near KT Fashion,
SM Street, Calicut – 673001
📧 info@intimatetoys.in

By visiting our site and/or purchasing from us, you agree to these Terms, including any additional terms, conditions, and policies referenced herein.



2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or accessing the site under the supervision of a guardian.

  • You are legally capable of entering into a binding contract under Indian law.

We do not sell products to minors. All products are intended for adult use only.



3. Products and Services

  • We make every effort to display accurate product descriptions, images, and prices.

  • However, we do not warrant that product information, colors, or descriptions are 100% error-free.

  • Product availability is subject to change without prior notice.

  • We reserve the right to discontinue or limit the sale of any product at our discretion.



4. Pricing and Payment

  • All prices listed are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without notice.

  • Payments are processed securely through trusted payment gateways.

  • We do not store or have access to your payment card details.



5. Order Acceptance and Cancellation

  • Your order is considered confirmed only after payment is successfully received.

  • We reserve the right to cancel or refuse any order due to:

    • Product unavailability

    • Payment issues

    • Incorrect pricing or product information

    • Fraudulent or suspicious activity

  • If your order is cancelled after payment, the amount will be refunded within 5–7 business days.



6. Shipping and Delivery

  • We strive to deliver all orders promptly through our reliable courier partners.

  • Delivery times may vary depending on location and courier service.

  • We are not responsible for delays caused by natural events, courier issues, or incorrect shipping information provided by the customer.

  • For full details, please refer to our Shipping Policy (if applicable).



7. Returns and Refunds

Due to the personal and hygienic nature of our products, returns are not accepted once the product is opened or used.
Refunds are provided only for defective, damaged, or incorrect products as per our Return & Refund Policy.
Please review our full Return & Refund Policy for more details.



8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
You can review it at Privacy Policy (replace with your policy URL).



9. Intellectual Property Rights

All content on this website — including text, images, logos, graphics, and product descriptions — is the property of Intimate Toys and protected under Indian copyright laws.
You may not reproduce, distribute, or exploit any content without prior written permission.



10. Prohibited Uses

You agree not to use our website or products for any unlawful or prohibited purpose, including but not limited to:

  • Violating any local, national, or international laws.

  • Uploading harmful or malicious code.

  • Attempting to interfere with website functionality or security.

  • Harassing or defaming any person or entity.

Violation of these Terms may result in immediate termination of your access to our services.



11. Limitation of Liability

To the fullest extent permitted by law, Intimate Toys shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.
Our total liability, in any case, shall not exceed the amount paid for the product purchased.



12. Indemnification

You agree to indemnify and hold Intimate Toys, its owners, employees, and partners harmless from any claims, damages, or expenses arising from your misuse of the website or violation of these Terms.



13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Calicut, Kerala.



14. Changes to These Terms

We reserve the right to modify or update these Terms at any time.
All changes will take effect immediately upon posting on this page.
Please review this page periodically to stay informed of updates.



15. Contact Us

If you have any questions about these Terms, please contact us at:

Intimate Toys
Ground Floor, PK Building, Near KT Fashion,
SM Street, Calicut – 673001
📧 info@intimatetoys.in